Tony Myers
Tech-Savvy. Confidential. Direct & Punctual.
txmyer@gmail.com | 215.614.8604 | Philadelphia, PA
The Value I Bring
Tech-Savvy & Adaptable
Extensive background as an IS Support Specialist and Migration Technician. I seamlessly navigate complex software, document formatting, and dictation tools, allowing you to focus purely on your casework.
Absolute Confidentiality
Years of experience handling sensitive data in healthcare (HIPAA compliance at UPHS) and enterprise networks. I understand the critical nature of legal confidentiality.
Direct Communication
As a former assistant supervisor, I value clear, no-nonsense communication. I am punctual, mature, and structured, delivering exactly what is needed without unnecessary friction.
Professional Experience
IS Support Specialist & Migration Technician
University of Pennsylvania Health System (UPHS)
- Provided system support for billing agents and radiology technicians.
- Managed technical support issues and logged detailed activity using a centralized ticketing system.
- Migrated OS and end-user data, handled sensitive documents, and maintained stringent compliance standards.
Sr. Technical Support / Assistant Supervisor
Comcast Corporation
- Provided high-level technical support for Business Class customers, demanding precision and punctuality.
- Mentored a team of 31 people, designing clear processes and documentation.
- Achieved high satisfaction ratings through direct, methodical problem resolution.
Logistics & Quality Assurance
United Natural Foods, Inc. (UNFI)
- Consistently met production targets with 99%+ accuracy in a fast-paced environment.
- Maintained high standards of quality assurance and meticulous attention to detail.
Education & Foundation
Associate of Science in Specialized Technology
Lincoln Technical Institute, Philadelphia, PA (Computer and Networking Support)